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Data Security & Privacy

Security Exhibit

This Security Exhibit outlines the technical and organizational measures maintained for the PingLegal platform (the “Service”). These standards are designed to protect Client Data and ensure the integrity, availability, and confidentiality of all legal matters processed within the Service.

1. Enterprise Infrastructure

The Service is deployed within a high-security production environment that maintains SOC 2 Type II and ISO 27001 certifications. By leveraging this infrastructure, PingLegal ensures the following:

  • Physical Security

    Data is housed in Tier-III (or higher) data centers featuring 24/7 onsite security personnel, biometric access controls, and full-spectrum environmental redundancies (power, cooling, and fire suppression).

  • High Availability

    The architecture utilizes multi-zone geographic redundancy, ensuring that the Service remains resilient and available even in the event of localized infrastructure failures.

2. Advanced Data Encryption

PingLegal enforces rigorous encryption standards to safeguard sensitive legal work-product at every stage:

  • In-Transit

    All communications between the Client and PingLegal are secured using TLS 1.3 or higher, with strong cipher suites to prevent interception or “man-in-the-middle” attacks.

  • At-Rest

    All Client Data, including matter summaries, requests, and associated metadata, is encrypted at rest using AES-256 (Advanced Encryption Standard).

  • Cryptographic Isolation

    Encryption keys are managed through a centralized, hardware-backed security module with strict access rotation policies to ensure data remains siloed and protected.

3. Identity and Access Management

Access to PingLegal is governed by a “Zero Trust” framework and the principle of Least Privilege:

  • Enhanced Authentication

    The Service supports enterprise-grade Single Sign-On (SSO) and Multi-Factor Authentication (MFA), ensuring that only verified users can access sensitive environments.

  • Granular Authorization

    PingLegal uses Role-Based Access Control (RBAC) and per-company data isolation to strictly define permissions and prevent unauthorized lateral movement.

  • Administrative Oversight

    Access to production environments is strictly limited to authorized senior engineers, requires justified business intent, and is subject to full audit logging.

4. Continuous Threat Mitigation

PingLegal employs a proactive security posture to identify and neutralize threats before they impact the Service:

  • 24/7 Monitoring

    We maintain continuous visibility into infrastructure and application-level logs to detect and respond to anomalous activity in real-time.

  • Automated Security Scanning

    Our development pipeline includes regular automated vulnerability assessments to identify and remediate potential security gaps.

  • Incident Response

    We maintain a formal incident response plan designed to ensure rapid containment and transparent communication in the event of a suspected breach.

5. Legal Compliance and Auditability

Designed for the specific needs of in-house legal teams, PingLegal aligns with high-stakes confidentiality requirements:

  • Comprehensive Audit Trails

    The Service maintains immutable logs of user activity and system changes, retained to support internal compliance reviews.

  • Privilege Alignment

    Our security controls are engineered to support the preservation of attorney-client privilege and the work-product doctrine.

Last updated: June 2026 · PingLegal